E-Commerce manager in Montréal at Lanctôt Ltée

Lanctôt Ltée

Montréal

Lanctôt Ltée
Type Full time Date of publication: 19 Apr 2022 Apply

Company Description

Since 1953, Lanctôt Ltée has been a Canadian family business specializing in the distribution and production of high-end products and brands in 7 industries: Skiing, Cycling, Golf, Outerwear, Team Sports, Fashion and Optic.

Job Summary

Why choose Lanctôt?
 
Since 1953, Lanctôt Ltée has been a Canadian family business specializing in the distribution and production of high-end products and brands in 7 industries: Skiing, Cycling, Golf, Outerwear, Team Sports, Fashion and Optic.

The benefits:
  • Group insurances after 3 months
  • A generous employee purchase program for all our brands
  • Internal career advancement opportunities.
  • Access to an onsite Gym
  • Proximity to public transportation and Free parking
  • Not to brag, but our team is simply amazing!
Your new challenge

As the E-commerce Manager you are key team member of ensuring the creation of exceptional customer experiences through innovative tactics to fuel the growth of customers, sales and profits. You will own & be responsible for the customer experience for specific websites owned and operated by Lanctot. We are looking for an energetic, highly organized and driven individual who is looking to make an impact, coach and grow a small team of ecommerce talent
 
Your responsibilities:
  • Plan, execute & launch all website and external marketing elements for the brands you will represent.
  • Own & optimize the online customer experience to increase retention, conversion and customer satisfaction KPI’s.
  • Influence and execute digital best practices to ensure quality, productivity, customer satisfaction and e-commerce growth.
  • Enhance the online store performance through site analysis and metric reviews. Review analyses with other members of your team as well as with the brands.
  • Improve the online experience by ensuring the key tools on the sites are effective and are maximizing the sales conversion process with respect to navigation and search.
  • Run regular A/B tests on the web site and emails to improve sales and customer engagement
  • Align all E-commerce activities, from mkt campaigns to ecommerce projects to achieve and surpass objectives.
  • Coach & develop your team while creating a good synergy with the Marketing & Product teams
Qualities of our ideal candidate
  • University degree in Business, e-commerce, Management Information System, or related discipline
  • Minimum 2-3 years experiences in a same field
  • Hands on experience with Shopify an asset
  • Experience in project management & online merchandising an asset
  • Proficient in MS Office, Task or project management tools & analytics
  • Bilingual English and French

This text represents you? Then submit your application via Espresso-jobs.ca

The use of the masculine gender includes the feminine and is employed solely to facilitate reading.



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