Job Title : Production Support Engineer
Location : Montréal, QC
Schedule : Mon - Sun, 5 days a week, 9AM - 6PM; Rotational on-call shifts over weekends (2x / month)
Main Responsibilities :
The technical engineer has broad responsibilities for the deployment of related processes and services. This includes :
- Participate in providing design, implementation, management, integration and support ﴾2nd and 3rd levels﴿ for a 24
- 7 server and network monitoring platform.
- Maintain, upgrade and architect solutions in support of streamlined integrations across various system platforms including :
- Dynatrace
- ITRS Geneos
- CA SOI a plus
- BMC Discovery a plus
- CA AutoSys a plus
- Produce documentation on standards and guidelines for regional deployment and use of tools
- Manage the relationship with external technology providers to review new products, escalate issues, and provide a single voice from IT Production to these technology providers
- Evaluate current methods, software and architecture to propose and implement appropriate processes and tools to improve ‐automate and secure‐ OS Engineering and Service Delivery teams Run The Bank activity
- Participate in global meetings and liaise with Global counter parts in Paris, UK, LATAM and APAC to ensure consistency and alignment of tools and processes
- Attend audit and compliance reviews ensuring the team remains compliant with bank standards and to address any non-compliance
- Ensures compliance with any and all related Policies
Requirements :
Skills :
Emplois favoris
Vous devez être connecté pour pouvoir ajouter un emploi aux favoris
Connexion ou Créez un compte