Analyst Products and Processes

Laurentian Bank

Montreal

Offre publiée le 2025-01-21

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Seeing beyond numbers™

At Laurentian Bank, we believe we can change banking for the better. Founded in Montreal in 1846, Laurentian Bank helps families, businesses and communities thrive. Today, we have over 2,800 employees working together as One Team, to provide a broad range of financial services and advice-based solutions for customers across Canada and the United States. We drive results by placing our customers first, making the better choice, acting courageously, and believing everyone belongs.

This role sits within Laurentian Bank.

We are looking for a Product and Process Analysis Analyst to join our team dedicated to personal banking services. The holder of this position will report to the Assistant Vice President of Products and Processes, and this role will involve conducting detailed analysis of financial products, coordinating campaigns, producing dashboards, and participating in various product and process optimization projects. The analyst will be responsible for providing support to internal teams and ensuring regular updates of tracking tools, while contributing to the management of processes related to financial products for individuals.

Responsibilities

Respond to various BAU needs (B2B CPG+ HIIA / HISA) and ensure constant monitoring of relevant economic and financial indicators.
Produce monthly multi-product dashboards and ensure continuous updates for better performance visibility.
Update project and product dashboards, identify and raise potential issues.
Coordinate and monitor financial product campaigns, track results, and propose improvement actions.
Manage the multi-product campaign calendar and ensure their proper execution within defined deadlines.
Validate product web pages, product sheets, and guides (My Money Guide), ensuring changes are tracked and comply with institutional standards.
Produce regular product analysis reports, including reconciliation reports and summaries of monthly, quarterly, and annual performances.
Conduct detailed analyses of financial products based on the institution's specific needs and stakeholder requests.
Adopt a holistic approach when analyzing and designing new processes to ensure alignment with the Bank's strategic plans.
Participate in small-scale projects related to product and process optimization.
Perform any other related tasks.

Qualifications

Appropriate university education OR College diploma and a minimum of 2 years of relevant experience

Bilingualism

French and English)

Experience in the branch distribution network is an asset

Proficiency in Microsoft software (Word, intermediate to advanced Excel, PowerPoint, etc.)

Ability to identify impacts on customers and advisory strength

Ability to thrive in a dynamic environment and manage multiple files simultaneously

Excellent organizational skills, effective priority management, and attention to detail

Judgment, analysis, decision-making, and data synthesis skills

Previous experience in financial product analysis and process management

Proficiency in reporting tools and dashboard creation (Excel, Power BI, Tableau, etc.)

Knowledge of financial products for individuals and their functioning is an asset

Professional working proficiency in French and English languages required as position involves frequent written and oral communication on complex matters with internal and external parties in both languages.

What Laurentian Bank has to offer you

The total compensation offered by Laurentian Bank encompasses a comprehensive range of benefits, highlighting our commitment to the well-being and success of our employees.

Here are some of the key points of our offering :

The actual annual base salary offered will take into account internal equity, skills, and experience among other factors.

Total compensation : Earn a comprehensive compensation package that includes annual reviews and performance-based bonuses.

Work model : We prioritize a hybrid work model based on business needs.

Stock purchase plan : Become not just an employee, but a Laurentian Bank shareholder. Employer matching takes your investment even further.

Time off : In addition to paid vacation, we provide floating days and leave options to accommodate the diverse needs of our employees. As an extra perk, you also get a day off to celebrate your birthday.

Health and wellness : Take care of your health and well-being with access to healthcare professionals, our Employee and Family Assistance Program (EFAP), and a Stress Management and Well-Being Program.

Group insurance and pension : We offer a competitive insurance program based on your family’s needs and a defined contribution pension plan to help prepare for your future.

Financial benefits : As a Laurentian Bank employee, you’re also the best ambassador for our products and services. Take advantage of employee-only offers on a wide range of products. Enjoy exclusive deals and preferred rates on products and services including insurance, hotels, train tickets, spas and many more.

We are committed to creating a fulfilling professional environment where your skills are valued, and your well-being is a priority. Join us for a rewarding career at Laurentian Bank.

Inclusion and Accessibility

At Laurentian Bank, we believe everyone belongs. We are committed to fostering an inclusive work environment that reflects the diversity of our customers and our communities and where everyone feels like they belong and can thrive. To this end, we encourage applications from individuals from equity-deserving groups, including Indigenous persons, racialized and persons with disabilities, marginalized genders and the 2SLGBTQIA+ community.

We strive to offer a flexible and accessible work experience that is inclusive of everyone. If at any time you need an accommodation, please let us know.

PIPEDA

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