Key Account Manager for Engine Repair Services

Montreal

Offre publiée le 2025-01-23

Lufthansa Technik AG

As the  Key Account Manager for Engine Repair Services you will perform the following duties :

  • Responsible for revenue (according to budget), contract result and yearly target results, as well as customer induction volumes in the MES repair station network
  • Establish, manage and further develop customer contracts in the Business Unit / Segment Engines (SAP, budget, event planning, modification programs, contract extensions etc.)
  • Recalculate contracts (business plan, opportunities / risks, extensions, quality parameters etc.) and derive measures to optimize profit and lost
  • Develop engine event program planning and coordinate it with the event management functions
  • Expand customer relationships and ensure customer satisfaction, provide advice and support to the customer
  • Identify contract extension and additional business opportunities
  • All other duties as assigned or required

Flight privileges, 15 Vacation Days, Education, Employee Assistance Program, Life Insurance, Long Disability, up to 60 Sick Days

You must fulfill the following requirements :

  • Completed university or college degree
  • Master’s degree in Industrial Engineering, Engineering or equivalent skills and knowledge
  • Depending on the course of study, good business know-how and comprehensive technical understanding
  • Good knowledge and understanding of the field of engine maintenance
  • Fluency in English language
  • Very good IT skills in MS-Office applications
  • Very good negotiation skills and assertiveness
  • Ability to work in a team and high conflict ability
  • Very high level of service availability and customer orientation
  • Confident appearance as well as intercultural competence
  • Willingness to undertake further training
  • Readiness for assignments at home and abroad
  • Must possess a legal work permit in Canada
  • CV / Resume required
  • Company may provide relocation assistance