DevOps SRE Specialist

About the Company:

As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specializing in Banking, Finance, and Financial Services. Guided by our core values of closeness, teamwork, diversity, and excellence, our team of 1,000 expert consultants, representing 35 different nationalities, collaborates across 10 international offices: Paris, Lyon, New York, Montreal, London, Brussels, Geneva, Lisbon, Porto, and Casablanca.

We are looking for a DevOps SRE specialist for one of our clients, an investment bank based in Montreal.

Role Overview:

The team’s mission is to provide tools for IT development by leveraging DevOps practices.

The Team has members in Paris, Bangalore, and Montreal.

The team has to ensure best practices in terms of reliability, resilience, and infrastructure performance for the environments where our applications are hosted. An SRE squad has been established. This team focuses on automating cloud infrastructure provisioning, monitoring the platform, migrating legacy infrastructure, and other initiatives aimed at enhancing service performance and reducing incidents.

The team provides developers with a comprehensive suite of tools and platforms. These include the Integrated Development Environment (IDE), Software Development Kits (SDKs), and the administration of GIT servers, Jenkins / TeamCity servers, Jira, Nexus, Sonar, and XLDeploy, both on-premises and in Azure.

Key Responsibilities:

The responsibilities of this role include, but are not limited to:

Support and Adoption:

• Ensure the stability and availability of the software factory’s services and tools
• Adhere to the platform’s SLA in a Follow-The-Sun (FTS) support model
• Operate services in compliance with security regulations
• Communicate effectively regarding incidents and planned releases
• Assist application teams in adopting best practices for industrializing their Continuous Integration (CI) and Continuous Delivery (CD) pipelines
• Support application teams in using the CI / CD tools provided

Development and Evolution of the Offering:

• Develop prototypes and conduct Proof of Concepts (POCs) to validate new tools for the software factory
• Install, upgrade, and maintain tools and new instances
• Reduce support workload through increased automation and the use of chatbots
• Contribute to the evolution of the offer on Microsoft Azure Public Cloud
• Define and implement monitoring KPIs to establish SLOs / SLAs / SLIs and monitor application performance

Knowledge Sharing:

• Contribute to documentation and promote the correct use of tools
• Write internal processes to improve support team efficiency
• Advocate for best practices on the Continuous Delivery platform and participate in the “Test and Deployment” community
• Serve as the regional (AMER) expert on CI / CD tools, offering advice and guidance when needed

Required Qualifications and Skills:

Must Have:

• At least 5 years of experience in development or administration of Software Factory tools
• Experience with Linux, Bash, Python, Jenkins, Git, and Monitoring tools
• Autonomy: capable of independently leading meetings with users, representing the department to application managers, and escalating issues when necessary
• Ability to understand internal tools, prioritize tasks, follow up on ongoing actions, and keep stakeholders informed of any delays
• Strong oral and written communication skills, including presentation skills (ability to present CI / CD tools)

Nice to Have:

Experience with Microsoft Azure, build tools (Maven, MSBuild, npm, etc.), TeamCity, Jira, GitHub Enterprise, XLDeploy, Nexus, JFrog Platform, Artifactory, Sonar, PowerShell, Kubernetes, Docker, Terraform, ArgoCD, and GitHub Actions.

LANGUAGE:

English: mandatory

French: is a plus