Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
- Polish
- Private sector
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents
- Android
- Internet
- Servers
- Quality assurance or control
- E-commerce
- Fast-paced environment
- Tight deadlines
- Repetitive tasks
- Sitting
- Cellular phone
- Accurate
- Client focus
- Excellent oral communication
- Organized
- Team player
- Ability to multitask
- Time management
- Honesty
- 3 years to less than 5 years
- Durée de l'emploi : Permanent
- Langue de travail : Anglais ou Français
- Heures de travail : 40 hours per week
Asset languages
Work setting
Tasks
Computer and technology knowledge
Area of work experience
Area of specialization
Work conditions and physical capabilities
Own tools / equipment
Personal suitability
Experience
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