user support technician

Dorval

Offre publiée le 2025-04-09

AUTOINTEX INC.

  • Education :
  • Expérience :
  • Education

    • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
    • or equivalent experience
    • Asset languages

    • Polish
    • Work setting

    • Private sector
    • Tasks

    • Give access to computer networks
    • Report on the performance of computer systems and networks
    • Respond to users experiencing difficulties with computer
    • Consult user guides, technical manuals and other documents to research and implement solutions
    • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
    • Provide business systems, network and Internet support to users in response to identified difficulties
    • Perform Web-server backup and recovery operations
    • Provide customer service
    • Manage incidents
    • Computer and technology knowledge

    • Android
    • Internet
    • Servers
    • Area of work experience

    • Quality assurance or control
    • Area of specialization

    • E-commerce
    • Work conditions and physical capabilities

    • Fast-paced environment
    • Tight deadlines
    • Repetitive tasks
    • Sitting
    • Own tools / equipment

    • Cellular phone
    • Personal suitability

    • Accurate
    • Client focus
    • Excellent oral communication
    • Organized
    • Team player
    • Ability to multitask
    • Time management
    • Honesty
    • Experience

    • 3 years to less than 5 years
    • Durée de l'emploi : Permanent
    • Langue de travail : Anglais ou Français
    • Heures de travail : 40 hours per week