Information Technology Specialist

The Kativik Regional Government (KRG), a supra municipal body with jurisdiction over the territory located north of the 55th parallel, is now looking for a self-motivated and dynamic individual interested in joining the KRG to work in the capacity of : Information Technology Specialist(PERMANENT, FULL-time position)Under the supervision of the Assistant-Director – Information Technology section, the Information Technology Specialist is responsible for : Providing timely support to users who require technical assistance with computers and related devices; Ensuring adequate response time for IT support; Ensuring efficient maintenance and respect of KRG’s IT standards throughout KRG’s IT infrastructure; Maintaining andadministering KRG’s IT assets (computers, printers, copiers, fax, phone system, etc); Providing first-level technical support to KRG employees; Managing users’accounts (creation, deletion, modifications, and passwords management); Maintaining hardware / software standards and inventories; Creating and maintaining support documentation up to date; Assisting othersections or departments with technical duties as needed; Performing any related tasks as requested by the Assistant-Director.QUALIFICATIONSCollege-level diploma in computer technology (or equivalent relevant work experience will be considered); A minimum of one (1) year of customer-oriented IT support experience; Microsoft certification is considered an asset; Good knowledge of Windows and Mac, Windows server, and DHCP / DNS services and TCP / IP; Familiarity with Microsoft Active Directory, MS Exchange, LAN / WAN support and management (LAN / VPN, etc. as well as with wireless technology; A customer-service-oriented personality (friendly, outgoing, and patient); The individual must be a good communicator, self-starter, and reliable in attendance; Written and oral working knowledge of at least two (2) of the following languages : Inuktitut, English, and French.Place of employment : Kuujjuaq, QuebecSalary : Min. $52 481– Max. $89 256 yearly Benefits : Cost of living differential : Minimum of $8,500 / yearFood allowance : Minimum of $4,216 / year; Annual leave trips : Maximum of 3 per person Simplified Pension Plan : 6,25% employer, 4% employee; Group Insurance;Vacation : 20 days / year; Statutory Holidays : 20 days, including 10 during Christmas holidays.