About Optable
Optable is becoming a leader in identity graph management and audience activation, empowering media and advertising activities. As a VC-backed startup trusted by some of the world’s largest companies, we are scaling rapidly. We’re looking for a dynamic Client Implementation Manager who thrives in a fast-paced, innovative environment and has deep knowledge of the adtech industry—including experience with web, CTV, gaming publishers, and ideally DSP / SSP platforms.
About the Role
In this senior role, you will lead the end-to-end onboarding and integration processes for our high-profile clients. You will serve as the primary liaison between our clients and our internal teams, ensuring a smooth and successful implementation that aligns with our cutting-edge identity graph and audience activation solutions.
Key Responsibilities
- Client Onboarding & Relationship Management : Act as the main point of contact for clients during the implementation phase, ensuring they understand and derive value from our solutions.
- Project Management : Develop comprehensive project plans, manage timelines, allocate resources, and track milestones to ensure on-time and on-budget project delivery.
- Cross-Functional Collaboration : Work closely with sales, product, engineering, and support teams to tailor solutions that meet the specific needs of clients in the adtech ecosystem.
- Issue Resolution & Risk Management : Proactively identify potential challenges, develop mitigation strategies, and resolve issues promptly.
- Continuous Improvement : Collect and analyze client feedback to refine implementation processes and contribute to overall operational excellence.
Qualifications
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