Product Designer (UX)

Description de poste

Amilia is transforming the recreation and activities market with its innovative, purpose-built SaaS platform. Designed for municipalities, community centers, nonprofits, businesses, and recreation organizations, Amilia SmartRec™ streamlines operations, optimizes facility management, and simplifies program and membership management.

Since 2009, Amilia has been on a mission to revolutionize how communities connect and participate in activities. By combining cutting-edge technology with deep industry expertise, the software empowers organizations to manage registrations, memberships, facilities, and finances more efficiently while enhancing community engagement.

Over 1,500 organizations across 6,600 locations in North America rely on Amilia to serve 4.5 million participants and process $750M in transactions annually.

Caring is at the core of Amilia’s culture : for customers, tailored products, and colleagues alike. Driven by an entrepreneurial spirit and a passion for innovation, this mindset shapes everything we do.

What can you expect :

As part of the product design team, you'll play a key role in shaping solutions that address real market challenges. With a strong passion for solving core product issues, you'll dive deep into understanding our users, developing a genuine empathy for their needs, and crafting outstanding experiences that truly resonate. You'll be their advocate throughout Amilia, ensuring their voice is heard at every step. While staying aligned with business goals, you'll contribute creatively and strategically to every phase of the product development journey.

You'll be responsible for :

Research & User Empathy :

• Meet and shadow customers to understand market problems.
• Conduct user interviews and usability experiments.
• Analyze data to support decision-making.
• Shadow front-line employees to gain further insights.

Iterative & Collaborative Design :

• Conduct design sessions and test prototypes with users.
• Collaborate with development teams to improve user experiences.
• Align design with Amilia's long-term business goals.
• Create wireframes, mockups, and sketches.
• Participate in sprint planning and reviews.

User Experience Advocacy :

• Contribute to the creation of tools for the benefit of the Product Design team (Design System, Figma components, work methodology documentation, etc.).
• Coach software developers in the use of Product Design resources.
• Promote design principles and best practices in user experience.

Continuous Improvement :

• Stay updated by reading and sharing industry-relevant articles and blogs.
• Attend and share insights from webinars on modern design practices.
• Experiment with and suggest new approaches to improve processes.

What we want from you :

• Minimum of 3 years in UX or product design.
• Experience in design software (mostly Figma).
• Experience in mobile-first and accessible design (WCAG AA).
• Experience with Design Systems and AGILE methodology.
• Bilingual (strong English and French skills).
• Organized, solution-oriented, with deep empathy for users.
• Experience in designing for enterprise SaaS is a plus.

What you’ll get from us :

• A competitive and progressive salary;
• A group RRSP employer contribution up to 5%;
• A complete benefits package for you and your family;
• An Employee Assistance Program (EAP) and a Telemedicine service;
• A $750 wellness allowance per year;
• 4 weeks' vacation and 8 sick days yearly;
• The possibility of working in the office or at home, and up to 3 months abroad per year
  • conditions apply;
• A strong work-life balance : flexible hours, and year-round mini-Fridays;
• Skill development opportunities through engaging workshops, trainings, access to Udemy and opportunities to attend conferences;
• Companywide and team bonding activities to connect with your peers throughout the year;
• Weekly Bootcamp and Pilates classes for Amilia;
• 25% discount on annual membership for STM and EXO;
• Up to 15 hours of group volunteering paid per year;
• In-office snacks, including fresh fruit baskets, coffee, beverages, and free drinks.

Amilia is committed to the principle of equal employment opportunity and encourages applications from women, members of visible minorities and ethnic groups, Indigenous Peoples, persons with disabilities, or any other status protected by the laws or regulations of the Province of Quebec. Amilia is committed to providing a work environment free of discrimination and harassment. Amilia's strength lies in the sum of the ideas and innovations shared by its diverse and inclusive teams.