Tour Director Administration Coordinator

Montreal

Offre publiée le 2025-03-06

Jonview

VALUES

WE WORK AS A TEAM with openness to the ideas and expectations of our colleagues, our customers, and our client and supplier partners with a commitment to each other.

WE ARE PROFESSIONALS on a constant quest for excellence, tackling challenges methodically, efficiently, and with integrity.

WE GO BEYOND our responsibilities to our customers, our colleagues, society, and the environment.

DESCRIPTION

The incumbent will be responsible for the accurate and timely facilitation of package for Groups

and providing high-quality servicing, which meets the needs of both internal and external clients.

RESPONSIBILITIES

  • Prepare Tour Director packages
  • Prepare and manage shipments of files for Tour Guides by various means (Fedex,e-mail, etc.)
  • Prepare client kits for Escorted Tours
  • Prepare pre / post client packages
  • Perform operational tasks, send rooming lists, reception of faxes, confirmation of reservations
  • Set up and manage supplies in packaging room
  • Tasks as assigned

POSITION REQUIREMENTS

  • High school diploma
  • Able to communicate effectively in English and French
  • Knowledge of a 3rd language (Spanish / Italian / German / Dutch, Portuguese, Japanese) is an asset.
  • Must be able to work in the office
  • Working knowledge of Word, Excel and Outlook
  • Demonstrated attention to detail and able to deliver a high level of accuracy
  • Able to meet deadlines and work on several projects at the same time;
  • Able to plan, organize, set priorities
  • Dedicated to providing a high level of customer service
  • Jonview values diversity in the workplace and is committed to fostering employment equity by encouraging applications from the following designated groups : women, Aboriginal people, people with disabilities, and members of visible minorities. Jonview will work to accommodate people with disabilities throughout the recruitment and selection process. If you require a special arrangement, please contact us so that we can work together to adequately meet your needs. The use of the masculine in this document is for the sole purpose of simplifying the text.

    Only successful candidates will be contacted.