Technology Transformation Consultant

CONTRACTOttawa, Toronto, Ontario, CanadaMarch 28, 2025Description : Request for ProposalDigital Transformation Solution and Implementation ServicesAmnesty International Canadian Section (English Speaking)312 Laurier Ave EastOttawa, ON K1N 1H9Contact : [email protected] & IntroductionAmnesty International Canada Section English-Speaking (AICSES) is part of the global Amnesty International movement, dedicated to the protection and promotion of human rights both within Canada and around the world. As an organization steadfast in its mission, Amnesty engages in rigorous research, advocacy, activism and public education to address human rights issues. These include, but are not limited to, the protection of prisoners of conscience, the abolition of the death penalty, climate justice, racial justice, safeguarding the rights of refugees and Indigenous peoples, and fighting gender-based violence. Our work is grounded in impartiality; we do not accept government or political organization funding for our campaigns to maintain our independence and ensure the objectivity of our human rights work. AICSES currently supports over 40 staff in a unionized and non-unionized environment.Amnesty International Canada seeks proposals from qualified consultants to support our organization in achieving a comprehensive digital transformation that aligns with our strategic goals. The goal of this project is to enhance our digital capabilities, streamline processes, and better serve and engage with our donors, members and all stakeholders across our movement through innovative technological solutions,Project OverviewThe selected Project Manager will oversee the end-to-end execution of our digital transformation project, including assessing current systems, recommending new technologies, and managing the implementation process. This transformation will include upgrading our digital infrastructure, automating processes, enhancing data analytics, and improving stakeholder engagement through technology.We aim to engage a partner who exhibits a strong track record in leading digital evolution and possess a profound understanding of the unique challenges faced by non-governmental organizations. A commitment to anti-racism, anti-oppression, and the promotion of equitable work environments is paramount to our work.Scope of WorkThe Digital Transformation Project Manager will : - Assess the Current Digital Landscape : Conduct a thorough analysis of existing assessments, systems and processes, identifying areas for improvement.- Develop a Comprehensive Digital Strategy : Work with internal teams to design a technology roadmap aligned with organizational goals.- Vendor Management : Manage relationships with external vendors, ensuring timely delivery of products and services.- Implementation & Training : Oversee the integration of new tools and technologies and provide training and support to staff.- Project Timeline Management : Establish project milestones, timelines, and deliverables, ensuring project goals are met within budget and deadlines.- Change Management : Lead efforts to ensure a smooth transition for all stakeholders, focusing on adoption and minimizing disruption.- Performance Monitoring : Establish KPIs and performance metrics to track the success of the transformation.Deliverables- Comprehensive assessment report of the current state.- Strategic roadmap for digital transformation.- Detailed implementation plan with timelines and milestones.- Change management strategy.- Implementation of new systems and applications- Defined KPIs and measurement framework for transformation success.Proposal Submission RequirementsProposals should include the following : - Executive Summary : Brief overview of your proposed approach to digital transformation for our organization.- Experience and Qualifications : Description of relevant experience, case studies, and client references.- Proposed Approach : Outline the approach to managing the digital transformation process, including key steps and methodologies.- Timeline : Estimated project schedule with key milestones.- Budget Estimate : Provide a detailed budget for the project, including fees and anticipated costs.- References : Contact information for at least three professional references.Submission Guidelines- Proposals must be submitted by April 18, 2025, to [email protected] Any questions regarding this RFP should be directed to [email protected] by April 11, 2025Evaluation CriteriaProposals will be evaluated based on : - Relevant experience and qualifications.- Understanding of our organizational needs and approach to digital transformation.- Alignment with budget and timeline expectations.- Quality of references.Timeline- RFP Issue Date : March 28, 2025- Submission Deadline : April 18, 2025- Selection Announcement : May 2, 2025- Project Kickoff : June 2025- Project Completion : February 2026Project LeadCian Mc SweeneyDirector, Finance & OperationsAmnesty International Canadian Section (English Speaking)312 Laurier Avenue East, Ottawa, ON K1N 6P6