Associate Information Analyst, Company Information Management (12-month contract)

Associate Information Analyst, Company Information Management (12-month contract)-000529

Posting Date : Mar 3, 2025, 3:41:42 PM

Primary Location : Ontario-Ottawa

Job Type : Contract

Schedule : Full-time

Description

Export Development Canada (EDC) is a financial Crown corporation dedicated to helping Canadian businesses make an impact at home and abroad. EDC offers financial products and knowledge to help Canadian businesses confidently enter new markets, reduce financial risk, and grow their business.

When you join our team, you’ll be helping Canadian businesses learn the endless possibilities that open to them through export and help bring their vision, passion, and innovation to the world. Your knowledge and expertise will support more than 25,000 Canadian businesses and their customers in as many as 200 markets worldwide. You’ll work amongst the best and brightest in an inclusive, collaborative environment that fosters professional development and success. And you’ll know that you’re making an impact every day – for businesses, for Canada and for the people you work with.

Are you ready to make an impact? Join EDC, recognized as a Top 100 and Top Family-Friendly Employer, as we take on the risk so Canadian businesses can take on the world. #LI-Hybrid

Discipline Summary

• Provides timely delivery of information services.
• Follows information policies, practices and procedures.
• Conducts research, analysis, diagnostics and provides recommendations with respect to information issues and practices.
• Determines the need for and provides the required information/data to the requester.
• Ensures the accuracy of the information provided to end users of information.

Key Responsibilities

• Responds to inquiries for information services and responds or redirects as appropriate.
• Provides training for internal users of information.
• Researches acceptable sources to identify and capture correct company and individual information (legal name, address etc.).
• Ensures the proper linking of related companies and their Global Ultimate Parents.
• Identifies and supports in resolving information and data quality issues.

Screening Criteria

• Completed an Undergraduate degree in Business Administration, Library and Information Science, Information Management, fact checking, or in a related field.
• Minimum 1-2 years’ experience (Associate) in information management, fact finding, or related experience.
• Basic knowledge of information/knowledge management principles and practices.
• Process oriented mindset.

Asset

• Bilingual in both official languages (French and English).
• Experience working with a Customer Relationship Management system.
• Experience working with ServiceNow.

Compensation Details :

• Information Services 15: Salaries range from $63,894 to $85,194 annually, based on qualifications and experiences.

Location

• Export Development Canada is a hybrid work environment.
• This role may be performed from EDC’s headquarters in Ottawa, or from all other community hubs and regional offices in Canada.

EDC's Commitment to Employment Equity

EDC is committed to employment equity and achieving a diverse workforce. EDC actively encourages applications from women, Aboriginal peoples, visible minorities, persons with disabilities and members of the 2SLGBTQI+ community. If selected for an interview, please advise us if you need any special accommodation.

Application deadline: Mar 14, 2025, 11:59:00 PM. Candidates must meet the requisite government security screening requirements.